GREETINGS FROM ARIENZO BEACH CLUB
We have received your request, did you get our pending mail? Please reply to the pending mail to confirm the reservation. If you began the reservation process but didn’t receive the follow-up email (check your spam folder), please contact us on Whatsapp in order to complete your booking.
- Once your booking request has been made, you will immediately receive a welcome email with instructions to confirm your booking. We kindly request that you reply to the welcome email as soon as possible and no later than 24 hours. Our system will automatically cancel the request after 24 hours;
- Your reservation will be valid only after receiving the final email confirmation following your reply;
- You can cancel your reservation free of charge up to 24 hours before arrival;
- There is no penalty for cancellations due to bad sea conditions or bad weather conditions;
- In case of late cancellation or no-show an amount of € 70 per person will be charged to be paid by bank transfer or paypal;
- Your reservation will be cancelled if you fail to arrive within 30 minutes of your confirmed arrival time. If you are delayed for any reason, please contact us to rearrange your arrival time. Please note, if you have booked lunch for 1pm then the latest possible arrival time is 12.30pm, if you have booked lunch for 2.30pm then the latest possible arrival time is 1pm;
- If you selected a package deal with your booking, it will not be possible to cancel it once you arrive at the Beach Club and you will be charged the full amount of the package deal;
BEACH CLUB RULES:
- Outside food and drink is prohibited on our premises;
- It is not possible to make reservation requests for sun loungers only. At the time of booking, you will be able to select your favourite package deal and the type of lunch you require and the time slot that best suits you;
- Management reserve the right to deny entry to anyone who does not respect the rules or anyone behaving in an unacceptable/disruptive manner towards the staff/customers;
- The opening hours of the Beach Club are from 10am to 6.15pm. Customers are not permitted to stay at the Beach Club outside of these opening hours;
- A sun lounger will be assigned to each person within your booking reservation including adults and children. The use of your sun lounger is strictly personal and therefore cannot be shared with anyone else or given away;
- Staying on the ground with beach towels is not permitted;
Arienzo Beach Club presents two lunch options.
Wood terrace: places are limited, the Beach club proposes the following time slots to choose from 12:00 - 13:00 - 14:30- 15:30. Please note, the allocated time slot ends when the next time slot begins;
Beach Lunch: lunch will be served to your sun lounger on a beach table. It is possible to order your meal between 12:00 and 15:15.
HOW TO REACH US:
Private water taxi
On the central pier of Positano you will find several companies offering water taxi services, such Lucibello or Grassi Junior. We recommend that you contact them in advance to find out the cost of their service;
Boat service offered by Arienzo Beach Club
Arienzo’s complimentary boat service departs from the central pier of Positano. The service is available between 10am and 1pm. We kindly ask our customers to arrive on the pier at least 30 minutes prior to their confirmed arrival time. The return boat is scheduled from 4pm until late afternoon. Arienzo’s boat is easily recognisable by our famous logo which bears a blue and yellow compass rose;
Bad sea conditions and/or bad weather conditions:
The boat service might be suspended due to bad sea conditions. Arienzo Beach Club remains accessible by land. Arienzo Beach Club could also remain closed in case of dangerous weather conditions. If this is the case, our customer care will notify you as soon as possible and rearrange your booking according to the weather forecast. We apologise in advance for the inconvenience.
Arienzo Beach Club can also be reached by land via the stairs located in the Arienzo District, a few metres from the hotel Villa Tre Ville. Click here to open our location on Google Maps